1. Information We Collect

We may collect the following types of personal data when you interact with us:

• Personal Information: Name, contact details (phone number, email address), nationality, and gender.

• Appointment Details: Service preferences, booking history, and feedback.

• Payment Information: Credit/debit card details and transaction history.

• Technical Data: IP address, browser type, and access time from our website or mobile app.

2. How We Use Your Information

Your personal data is used to:

• Provide and personalize salon services.

• Schedule and manage appointments.

• Process payments securely.

• Communicate offers, promotions, or changes to services (with your consent).

• Ensure legal and regulatory compliance.

3. Sharing of Information

We do not sell or share your personal data with third parties, except:

• With service providers to process payments or manage bookings.

• To comply with UAE laws or respond to legal requests.

All third-party vendors are required to handle your data in compliance with PDPL standards.

4. Data Security

We implement industry-standard measures, such as encryption and secure servers, to protect your data against unauthorized access, disclosure, alteration, or destruction.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under UAE PDPL, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Rectify inaccurate or incomplete information.

• Erasure: Request deletion of your data under certain conditions.

• Objection: Withdraw consent for marketing or other non-essential uses.

To exercise these rights, please contact us using the details below.

7. Consent

By providing your personal data, you consent to the collection, processing, and use of your information as outlined in this policy.

8. Updates to this Privacy Policy

We may update this policy from time to time to reflect legal or operational changes. Clients will be notified of significant changes through our website or email.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

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This policy is designed to protect your data while ensuring transparency about how we handle your personal information in compliance with UAE laws.