Delivery Partner
We have partnered with trusted service providers like Careem and Porter to ensure your orders are delivered promptly and securely.

Delivery Timeline

• Standard Delivery: Orders are typically delivered within 2 to 4 business days.

• Customized Orders: For items that involve customizations such as personalized hair systems, the delivery time may vary depending on the complexity of the order and availability of stock.

In case of delays due to unforeseen circumstances, such as weather conditions, high demand, or operational challenges, we will inform you promptly.

Order Confirmation and Tracking

• Once your order is confirmed, you will receive an acknowledgment email or text message with the delivery details.

• For customized orders, we will keep you updated on the progress, including estimated completion and delivery timelines.

Shipping Charges

• Shipping charges may apply based on your location and the nature of the product ordered. These charges, if applicable, will be clearly communicated at checkout.

Delivery Terms

1. Accurate Address: Please ensure that the delivery address provided is complete and accurate. Yalla Hair Salon will not be responsible for delays or missed deliveries due to incorrect addresses.

2. Recipient Availability: Ensure someone is available to receive the package at the designated address during delivery hours.

3. Failed Deliveries: If the delivery fails due to the recipient’s unavailability, additional charges may apply for re-delivery.

Damaged or Missing Items
While we take utmost care in packaging, if you receive a damaged product or notice any missing items, please notify us immediately upon delivery. We may require proof, such as photographs, to resolve the issue quickly.

Cancellations and Changes to Delivery

• Any changes to your order or delivery address must be communicated within 24 hours of placing the order.

• Customized orders cannot be canceled once production has begun.

We appreciate your trust in Yalla Hair Salon and strive to exceed your expectations with every delivery. For any questions or concerns regarding your order, feel free to contact us.